The Federal Government has applauded the Lagos State Governor, Babatunde Fashola (SAN), for the recent launch of the State Service Compact For All Nigerians (SERVICOM) Service Charter, aimed at addressing service delivery challenges in the State.
The Senior Special Adviser to the President and National Coordinator of SERVICOM, Mr. Sylbriks Obriki, in a letter to the Governor, commended the move and said that; “Governor Fashola’s Administration is committed to addressing challenges of service delivery in Lagos State and in meeting the needs and expectations of the teeming population of the state.”
Obriki, in the letter made available to LEADERSHIP, yesterday in Abuja, noted that the Service Charter was an important service improvement and delivery tool that was intended to improve the service delivery processes in Ministries, Departments and Agencies (MDAs) to satisfy citizens and customers.
He said, “this is a laudable effort which tallies with the mandate of the SERVICOM Office and the Federal Government’s ideals of achieving the Transformation Agenda of the Jonathan Administration”, the letter read in part.
In a related development, the SERVICOM Office is exploring more collaborative efforts with Civil Society Organisations on ways of enlightening citizens on their rights to effective services and how they could insist to be served right in Ministries, Departments and Agencies of Government.